Free White-Glove Zendesk Migration
A Better Way to Switch from Zendesk — Fast and Easy Migration
Free migration, free onboarding, zero downtime, and up to 70% lower support software costs — without disrupting your support team.
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1M+ Zendesk Tickets Migrated
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No Downtime
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No Data Loss
Trusted by companies of all sizes
What Can Be Migrated From Zendesk?
BoldDesk helps you securely migrate essential Zendesk data, giving your support team a smoother way to continue daily operations in BoldDesk.
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Tickets & Conversations Migrate historical support tickets with full conversation context.
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Public Replies & Private Notes Preserve customer-facing replies and internal/private agent notes.
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Knowledge Base Articles Move your help articles and support content into BoldDesk.
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Customers / End Users Migrate customer profiles and end-user records.
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Companies / Contact Groups Move company records and contact group information.
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Attachments Migrate ticket-related files and attachments.
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Tags Preserve tags used for ticket & knowledge base, filtering, and reporting.
Locked Into Zendesk? We’ll Help You Switch Risk-Free
Let BoldDesk support your contract transition and migrate your help desk at zero cost.
100%
Free Migration
6-Month
Buyout Contract
Zero Setup Fee
How Your Zendesk Migration Works ?
Move from Zendesk to BoldDesk with a guided migration process designed to protect your data, reduce disruption, and help your team go live with confidence.
Plan the Migration
We review your Zendesk setup and define the migration scope.
Move Data Securely
Your Zendesk export files are transferred and prepared for migration.
Validate Before Go-Live
A test migration helps your team confirm data accuracy.
Go Live With Confidence
Final migration is completed with minimal disruption to support operations.
Free Onboarding to Recreate Your Zendesk Setup
Migration moves your Zendesk data. Onboarding helps you configure BoldDesk to match your existing support operations.
Free onboarding includes
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Automation workflow setup
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SLA configuration
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Ticket forms and custom fields
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Groups, teams, and routing rules
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Agent roles and permissions
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Help center and portal setup
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Go-live guidance for your support team
Secure Zendesk Migration With Enterprise-Grade Compliance
Your Zendesk data is handled securely throughout the migration process, with controlled access and secure file sharing.
SOC 2 & GDPR compliant
AES-256 encrypted infrastructure
SSO & IP restrictions
Role-based access & audit logs
HIPAA-ready workflows
Secure cloud architecture
Frequently Asked Questions
Is there a cost for the migration service?
Zendesk migration is free when you switch to BoldDesk. This includes data migration, setup assistance, and onboarding support.
Can you migrate all our Zendesk data to BoldDesk?
Yes. BoldDesk securely migrates essential Zendesk data, including tickets, conversations, users, tags, attachments, and knowledge base content.
How long does the migration take?
Most Zendesk migrations can be completed within days, depending on ticket volume, workflows, and data complexity. Larger enterprise migrations may require additional planning, and our team will share a clear timeline based on your migration scope.
Will there be any downtime during migration?
No. Your Zendesk instance can remain operational during migration, so your support team can continue handling customer conversations without interruption.
Can we test everything before going live?
Yes. We perform a test migration first, so you can validate the migrated data with your team before going live.
What if I’m still under a Zendesk contract?
For eligible customers, BoldDesk provides contract buyout support to help reduce switching costs and avoid paying twice during the migration period.
Ready to Move Beyond Zendesk? Start Your Migration Today
Upgrade to BoldDesk for a faster, simpler, and more cost-efficient support platform.
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Free Migration & Onboarding
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80% AI Agent Automation
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100+ Rich Features
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No credit card required
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Free Migration & Onboarding
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80% AI Agent Automation
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100+ Rich Features
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No credit card required
