Client Portal SoftwareDeliver Personalized, Always-On Client Support

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Branded client portal software with ticketing and all-in-one client support

Trusted by companies of all sizes

Customer service software trusted by TVS, LTIMindtree, YuppTV, and more.
Trusted by companies Mobile
Trusted by companies Mobile
Client portal software streamlines support with centralized access and self-service tools.

How does a client portal streamline customer support?

A client portal brings everything your customers need into one place for efficient support.

  • Centralized Support Access: Customers can log in to submit, track, and manage their tickets in one place, making the process faster and more organized. 
  • Self-Service Tools: Customer can access help articles and FAQs to solve common issues quickly, without contacting support.

Why Choose a BoldDesk Client Portal?

Built for Customer Ease and Business Growth

The BoldDesk client portal gives your customers control over their support experience while helping your business respond faster, scale easily, and stay on brand.

For Your Clients

Instant Answers Anytime

Quickly find answers through a searchable help center with articles, guides, and visuals.

Help While You Browse

Create tickets while browsing help articles for a faster support experience.

Resources That Empower

Access helpful resources anytime to solve issues on your own.

For Your Business

Support Clients 24/7

Clients get instant answers anytime, even when your team is offline.

Reduce Ticket Load

Self-service tools help clients solve issues themselves, cutting down on new tickets.

Build a Stronger Brand

A branded portal shows you're modern, professional, and client-focused.

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Discover added value for client success

What More Can You Get With BoldDesk’s Client Portal Software?

Give your clients everything they need in one intuitive, easy-to-use portal designed to boost satisfaction, streamline support, and drive long-term success.

Real-Time Ticket Visibility

Clients can view all their support requests in one place, with live updates that keep them fully informed at every step.

Client portal software gives real-time ticket visibility with live updates and tracking
Client portal software lets clients easily submit support requests via multiple channels

Easily Submit Support Requests

  • Clients can send requests through multiple channels-email, live chat, web forms, or directly from the portal.
  • Clients can submit tickets without logging in, using customizable forms that make requests faster and more informative for your support team.

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Instant Knowledge Access

Clients can quickly find answers on their own through a searchable help center, allowing them to resolve issues  without waiting for support.
Client portal software offers instant knowledge access via a searchable help center.

AI-Enhanced Support Inside Your Client Portal

Enhance your client portal with AI and giving instant answers.

Live Chat using AI

The AI-powered agent delivers instant answers from your knowledge base, is available 24/7 and will handle complicated cases off to your team when needed.
Client portal software with AI live chat for 24/7 answers and smart handoffs.

AI‑Powered Article Suggestions

AI shows the most relevant helpful articles in real-time, cutting down tickets and helping them solve issues faster.
Client portal software with AI-powered article suggestions to reduce tickets submissions.

Instant Answers with AI Search

Help clients get answers faster with an intelligent search that understands what they’re looking for and shows relevant articles.

Client portal software offers AI searching for faster client support

Instant Subject Suggestions with AI

Speed up ticket creation with an AI that understands intent and suggests smart, relevant subjects based on ticket content, saving time and improving support accuracy.

Client portal software gives AI subject suggestions to speed up ticket creation
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Limited by Your Existing Client Portal? We’ll Help You Move

Switching to a better client portal shouldn’t come at a cost. That’s why BoldDesk will buy out your existing contract (terms apply) and migrate your support setup at no charge.

  • tick-iconWe’ll cover 6 months of your existing vendor fees
  • tick-iconFree, white-glove migration with zero downtime
  • tick-iconYou can start fresh with better support, risk-free
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  • *Free migration included. Terms apply.
Client portal software migration offer with free setup, no downtime, and contract buyout.

What Our Customers Say

Awards
Awards
Awards

"A Solution That Professionalizes Customer Service in Minutes"

We are a CRM platform based in Brazil, and we previously used a GitHub project to manage customer requests. BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully. It allows our clients to open and track tickets easily.

Carlos Rafael R.

rating

"Complete platform for ticket management"

Excellent message management as well. Possibility of interface customization. Excellent permission management. Excellent rule management. Very comprehensive with various features. I trust in this product and I love it.

Alberto C.
rating

"A great product at an affordable price"

BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products. Their customer support is prompt and helpful.

John S.

"Excellent tools to use"

The overall application functionality is good, UI/UX and the confifurations including automations all the other services are constantly working fine. When it comes to response & resolution for a support tickets it is very satisfactory.

Harsha R.

"A Solution That Professionalizes Customer Service in Minutes"

We are a CRM platform based in Brazil, and we previously used a GitHub project to manage customer requests. BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully. It allows our clients to open and track tickets easily.

Carlos Rafael R.
rating

"Complete platform for ticket management"

Excellent message management as well. Possibility of interface customization. Excellent permission management. Excellent rule management. Very comprehensive with various features. I trust in this product and I love it.

Alberto C.
rating

"A great product at an affordable price"

BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products. Their customer support is prompt and helpful.

John S.

"Excellent tools to use"

The overall application functionality is good, UI/UX and the configurations, including automations all the other services are constantly working fine. When it comes to response & resolution for a support tickets it is very satisfactory.

Harsha R.
Client portal software with 24/5 expert support, tutorials, and proactive help tools

Support That Never Slows Down: BoldDesk’s Trusted Help Team

  • 24/5 expert guidance for smooth onboarding and growth.
  • Rich tutorials, docs, and how-to resources.
  • Proactive help to solve issues before they escalate.
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Frequently Asked Questions

PRICING

Flexible Plans, Clear Pricing

Find the perfect plan for your business—no hidden costs or surprises.

Test out all the features of BoldDesk

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Client portal software free trial with instant access, no card needed, easy setup