AI-Powered Help Desk & Customer Support Software
The complete support platform - every feature, one flat price
Ticketing, live chat, omnichannel, automation and AI in one platform — every feature included. Switching from Zendesk or Freshdesk? We'll migrate you for free.
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No credit card
Backed by Syncfusion
41K+
Companies worldwide
25+
Years in business
80%
of the Fortune 500 use Syncfusion software
3M+
Tickets Migrated
Free
Migration & Onboarding
SOC 2, GDPR & HIPAA
Compliant
99.9%
Uptime SLA
Pricing
Everything you just saw? It's all in one plan.
No Pro vs. Enterprise ladder here. A 5-agent team gets the same product as a 1,000-agent one, at one predictable price that renews at your price. Always.
Just BoldDesk.
$99
/ month. Billed yearly
| Number of Agents | Monthly (yearly billing) | Per Agent |
|---|---|---|
| 5 |
$99
/ month
$1,188 billed yearly
|
$20 |
| 25 |
$349
/ month
$4,188 billed yearly
|
$14 |
| 50 |
$499
/ month
$5,988 billed yearly
|
$10 |
| 100 |
$999
/ month
$11,988 billed yearly
|
$10 |
EVERYTHING INCLUDED
- Omnichannel ticketing: Email, Chat, WhatsApp, Social, Voice: 10+ channels
- Workflow automation & SLA management
- Knowledge base & customer portal
- AI Copilot & AI Agents: Flat published rates, never per-resolution fees; starter credits in every plan
- Custom roles, SSO/SAML, audit logs: No "enterprise tier" required
- Advanced reports & custom dashboards
- Free expert migration & guided onboarding
What would your team pay?
Agents costs only, billed yearly — before the incumbent's AI resolution fees and tier upgrades are added.
Zendesk and Freshdesk pricing was cross-checked against zendesk.com/pricing and freshworks.com/freshdesk/omni/pricing (current as of July 2026). BoldDesk pricing is based on rates published at bolddesk.com/pricing.
"How is the price this low?" — fair question.
Our price isn't a discount. It's a different business model.
Proven foundation
Built on components 41K+ teams already trust
Built on battle-tested Syncfusion technology trusted by 41K+ companies — proven engineering we reuse to build faster, cheaper, and reliably.
One product, one plan
No tier engineering
No tier engineering, no upgrade sales teams, no renewal negotiators. Removing the ladder removes its cost.
Priced for the long run
Your renewal won't punish you
The price you start with is the price you renew at — no surprise hikes, no forced upgrades.
Same architecture that runs Syncfusion's enterprise components - used by 41K+ companies for 25+ years.
One unified Platform
One platform for the whole support operation
Free Migration & Onboarding
The zero-risk switch from Zendesk or Freshdesk
Free expert migration. Verify everything in a live sandbox before your team switches. BoldDesk stays free until your current contract ends — and most teams are live in days.
Free expert-led migration
Tickets, contacts, knowledge base, and automations, rebuilt so your rules work from day one.
Review in a live sandbox
Verify everything before your team switches over. Nothing changes until you say so.
Free until your contract ends
Switch before renewal without paying for two help desks.
Guided onboarding on every plan
Most teams are productive within hours of go-live.
Secure, expert-led migration
|
3M+ tickets migrated
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Up to 70% Savings vs Zendesk
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G2 Leader Fastest Implementation
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30-Day Money-Back Guarantee
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Enterprise Grade Security
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99.9% Uptime SLA
Security & Compliance
Enterprise-Grade Security and Compliance
Protect customer data with secure infrastructure, compliance-ready controls, and enterprise-grade access management.
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SOC 2 & GDPR compliant
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AES-256 encrypted infrastructure
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SSO and IP restrictions
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Role-based access control and audit logs
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HIPAA-ready workflows
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Secure cloud architecture
Don’t Take Our Word For It
Here are a few kind words from some of our happy customers.
Starter
Growth
Pro
Enterprise
Just BoldDesk.
Everything your support team needs — included in one plan.
We migrate you free. You don't pay until your current contract ends. And if it's not right, you get 100% back within 30 days.
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No Feature Paywalls
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No Forced Upgrades
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Free Migration
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No Credit Card
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Cancel Anytime
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No Feature Paywalls
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No Forced Upgrades
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Free Migration
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No Credit Card
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Cancel Anytime