Skip to content

Using Zendesk, Freshdesk or another help desk tool? We’ll migrate your data and give you BoldDesk for free until the end of your current contract.   right arrow

Webinar banner close

Affiliate Program – Earn 30%

  • Company
    • About Us
    • Syncfusion Ecosystem
    • Become an Affiliate
    • Become a Partner
    • Blogs
    • Press Room
    • Security
    • Contact Us

Login

BoldDesk site logo
  • Products

    AI & Agents

    • AI Agent builder icon
      AI Agent Builder
    • Support Agent icons
      Support Agent
    • Background Agent icons
      Background Agent
    • Assist Agent icons
      Assist Agent
    • skills
      Skills
    • api tools & mcp
      API Tool & MCP
    AI use cases

    Platform

    • Ticketing system
      Ticketing System
    • live chat software
      Live Chat Software
    • omnichannel software
      Omnichannel Software
    • contact center
      Contact Center
    • knowledge base
      Knowledge Base
    • workflow automation
      Workflow Automation
    • analytics & reports
      Analytics & Reports
    • Integrations
      Integrations
    Interactive product tour

    Channels

    • email
      Email
    • whatsapp
      WhatsApp
    • voice
      Voice
    • Microsoft teams
      Microsoft Teams
    • slack
      Slack
    • sms
      SMS
    • facebook
      Facebook
    • Instagram
      Instagram
  • Migrate

    Switching From Zendesk

    • zendesk vs bolddesk icon
      Zendesk vs BoldDesk
    • zendesk free migration icon
      Zendesk Free Migration $0 Cost
    • zendesk pricing icon
      Zendesk Pricing

    Switching From Freshdesk

    • freshdesk vs bolddesk icon
      Freshdesk vs BoldDesk
    • freshdesk pricing icon
      Freshdesk Pricing
    • freshdesk free migration icon
      Freshdesk Free Migration $0 Cost

    Switching From Any Vendor

    • Free data migration
    • Free onboarding support
    • Go live in weeks, not months
    Start Free Migration
  • Solution

    Team Size

    • startups icon
      Startup Easy to use and feature rich help desk software for startup.
    • small business icon
      Small Business Affordable ticketing system that supports your company’s growth.
    • enterprise icon
      Enterprise Help desk software with enterprise-grade features to provide enterprise support.

    Industries

    • saas icon
      SaaS
    • insurance icon
      Insurance
    • telecom icon
      Telecom
    • healthcare icon
      Healthcare
    • startups icon
      Startups
    • fintech icon
      Fintech
    See all industries

    Use Cases

    • email ticketing system icon
      Email Ticketing System
    • shared inbox software icon
      Shared Inbox Software
    • multi brand helpdesk icon
      Multi Brand Help Desk
    • Internal Help Desk Software icon
      Internal Help Desk Software
    • trouble ticketing software icon
      Trouble Ticketing Software
    • embedded help widgets icon
      Embedded Help Widgets
    • mobile help desk icon
      Mobile Help Desk
  • Resources
    • Learning
    • Knowledge Hub
    • Support
    • Free tools
    • product updates icon
      Product Updates Check out the latest features for the BoldDesk.
    • road map icon
      Roadmap Explore the future of BoldDesk with our product roadmap.
    • blog icon
      Blog Product news, tips, and latest updates on customer service and more.
    • learning center icon
      Learning Center Educational resources to make your work easier.
    • how to videos icon
      How to Videos Visual content to easily learn how to use BoldDesk.
    • self help demo icon
      Self Help Demo Explore BoldDesk with a quick, self-guided demo.
    • playbook icon
      Playbook Learn from practical examples and proven implementations.
    • documents icon
      Docs Tutorials and how-to guides about using BoldDesk.
    • bolddesk rest apis icon
      BoldDesk Rest APIs Flexible APIs and webhooks to build exactly what you need.
    • customer stories icon
      Customer Stories Discover inspiring success stories from across the world.
    • webinars icon
      Webinars Join live and on-demand webinars to learn and grow.
    • accessibility icon
      Accessibility Build Inclusive Digital Experiences with Accessibility Support.
    • support portal icon
      Support Portal Get fast and dedicated support.
    • SLA icon
      SLA Review service scope and response commitments.
    • Features and Bug icon
      Features and Bugs Request a feature or report a bug.
    • ROI calculator icon
      ROI Calculator Estimate savings and return in minutes.
    • CSAT calculator icon
      CSAT Calculator Measure customer satisfaction with ease.
    • NPS Calculator icon
      NPS Calculator Calculate loyalty and track sentiment.
    • WhatsApp Link generator icon
      WhatsApp Link generator Create chat links and QR codes quickly.
    Learning
    • product updates icon
      Product Updates Check out the latest features for the BoldDesk.
    • road map icon
      Roadmap Explore the future of BoldDesk with our product roadmap.
    • blog icon
      Blog Product news, tips, and latest updates on customer service and more.
    • learning center icon
      Learning Center Educational resources to make your work easier.
    • how to videos icon
      How to Videos Visual content to easily learn how to use BoldDesk.
    • self help demo icon
      Self Help Demo Explore BoldDesk with a quick, self-guided demo.
    • playbook icon
      Playbook Learn from practical examples and proven implementations.
    Knowledge Hub
    • documents icon
      Docs Tutorials and how-to guides about using BoldDesk.
    • bolddesk rest apis icon
      BoldDesk Rest APIs Flexible APIs and webhooks to build exactly what you need.
    • customer stories icon
      Customer Stories Discover inspiring success stories from across the world.
    • webinars icon
      Webinars Join live and on-demand webinars to learn and grow.
    • accessibility icon
      Accessibility Build Inclusive Digital Experiences with Accessibility Support.
    Support
    • support portal icon
      Support Portal Get fast and dedicated support.
    • SLA icon
      SLA Review service scope and response commitments.
    • Features and Bug icon
      Features and Bugs Request a feature or report a bug.
    Free Tools
    • ROI calculator icon
      ROI Calculator Estimate savings and return in minutes.
    • CSAT calculator icon
      CSAT Calculator Measure customer satisfaction with ease.
    • NPS Calculator icon
      NPS Calculator Calculate loyalty and track sentiment.
    • WhatsApp Link generator icon
      WhatsApp Link generator Create chat links and QR codes quickly.
  • Pricing
Book a Demo
Free Trial
BoldDesk Menu Logo
  • Products

    AI & Agents

    • AI Agent builder icon
      AI Agent Builder
    • Support Agent icons
      Support Agent
    • Background Agent icons
      Background Agent
    • Assist Agent icons
      Assist Agent
    • skills
      Skills
    • api tools & mcp
      API Tool & MCP
    AI use cases

    Platform

    • Ticketing system
      Ticketing System
    • live chat software
      Live Chat Software
    • omnichannel software
      Omnichannel Software
    • contact center
      Contact Center
    • knowledge base
      Knowledge Base
    • workflow automation
      Workflow Automation
    • analytics & reports
      Analytics & Reports
    • Integrations
      Integrations
    Interactive product tour

    Channels

    • email
      Email
    • whatsapp
      WhatsApp
    • voice
      Voice
    • Microsoft teams
      Microsoft Teams
    • slack
      Slack
    • sms
      SMS
    • facebook
      Facebook
    • Instagram
      Instagram
  • Migrate

    Switching From Zendesk

    • zendesk vs bolddesk icon
      Zendesk vs BoldDesk
    • zendesk free migration icon
      Zendesk Free Migration $0 Cost
    • zendesk pricing icon
      Zendesk Pricing

    Switching From Freshdesk

    • freshdesk vs bolddesk icon
      Freshdesk vs BoldDesk
    • freshdesk pricing icon
      Freshdesk Pricing
    • freshdesk free migration icon
      Freshdesk Free Migration $0 Cost

    Switching From Any Vendor

    • Free data migration
    • Free onboarding support
    • Go live in weeks, not months
    Start Free Migration
  • Solution

    Team Size

    • startups icon
      Startup Easy to use and feature rich help desk software for startup.
    • small business icon
      Small Business Affordable ticketing system that supports your company’s growth.
    • enterprise icon
      Enterprise Help desk software with enterprise-grade features to provide enterprise support.

    Industries

    • saas icon
      SaaS
    • insurance icon
      Insurance
    • telecom icon
      Telecom
    • healthcare icon
      Healthcare
    • startups icon
      Startups
    • fintech icon
      Fintech
    See all industries

    Use Cases

    • email ticketing system icon
      Email Ticketing System
    • shared inbox software icon
      Shared Inbox Software
    • multi brand helpdesk icon
      Multi Brand Help Desk
    • Internal Help Desk Software icon
      Internal Help Desk Software
    • trouble ticketing software icon
      Trouble Ticketing Software
    • embedded help widgets icon
      Embedded Help Widgets
    • mobile help desk icon
      Mobile Help Desk
  • Resources
    • Learning
    • Knowledge Hub
    • Support
    • Free tools
    • product updates icon
      Product Updates Check out the latest features for the BoldDesk.
    • road map icon
      Roadmap Explore the future of BoldDesk with our product roadmap.
    • blog icon
      Blog Product news, tips, and latest updates on customer service and more.
    • learning center icon
      Learning Center Educational resources to make your work easier.
    • how to videos icon
      How to Videos Visual content to easily learn how to use BoldDesk.
    • self help demo icon
      Self Help Demo Explore BoldDesk with a quick, self-guided demo.
    • playbook icon
      Playbook Learn from practical examples and proven implementations.
    • documents icon
      Docs Tutorials and how-to guides about using BoldDesk.
    • bolddesk rest apis icon
      BoldDesk Rest APIs Flexible APIs and webhooks to build exactly what you need.
    • customer stories icon
      Customer Stories Discover inspiring success stories from across the world.
    • webinars icon
      Webinars Join live and on-demand webinars to learn and grow.
    • accessibility icon
      Accessibility Build Inclusive Digital Experiences with Accessibility Support.
    • support portal icon
      Support Portal Get fast and dedicated support.
    • SLA icon
      SLA Review service scope and response commitments.
    • Features and Bug icon
      Features and Bugs Request a feature or report a bug.
    • ROI calculator icon
      ROI Calculator Estimate savings and return in minutes.
    • CSAT calculator icon
      CSAT Calculator Measure customer satisfaction with ease.
    • NPS Calculator icon
      NPS Calculator Calculate loyalty and track sentiment.
    • WhatsApp Link generator icon
      WhatsApp Link generator Create chat links and QR codes quickly.
    Learning
    • product updates icon
      Product Updates Check out the latest features for the BoldDesk.
    • road map icon
      Roadmap Explore the future of BoldDesk with our product roadmap.
    • blog icon
      Blog Product news, tips, and latest updates on customer service and more.
    • learning center icon
      Learning Center Educational resources to make your work easier.
    • how to videos icon
      How to Videos Visual content to easily learn how to use BoldDesk.
    • self help demo icon
      Self Help Demo Explore BoldDesk with a quick, self-guided demo.
    • playbook icon
      Playbook Learn from practical examples and proven implementations.
    Knowledge Hub
    • documents icon
      Docs Tutorials and how-to guides about using BoldDesk.
    • bolddesk rest apis icon
      BoldDesk Rest APIs Flexible APIs and webhooks to build exactly what you need.
    • customer stories icon
      Customer Stories Discover inspiring success stories from across the world.
    • webinars icon
      Webinars Join live and on-demand webinars to learn and grow.
    • accessibility icon
      Accessibility Build Inclusive Digital Experiences with Accessibility Support.
    Support
    • support portal icon
      Support Portal Get fast and dedicated support.
    • SLA icon
      SLA Review service scope and response commitments.
    • Features and Bug icon
      Features and Bugs Request a feature or report a bug.
    Free Tools
    • ROI calculator icon
      ROI Calculator Estimate savings and return in minutes.
    • CSAT calculator icon
      CSAT Calculator Measure customer satisfaction with ease.
    • NPS Calculator icon
      NPS Calculator Calculate loyalty and track sentiment.
    • WhatsApp Link generator icon
      WhatsApp Link generator Create chat links and QR codes quickly.
  • Pricing

Esther Omuhatia Khachina

Illustration of a laptop screen showing an out of office message, on a desk with a notebook, coffee cup, plant and mouse.

Out of Office Message Examples for Work and Support Teams

40% Ticket Deflection in 90 Days: Webinar Show Notes

40% Ticket Deflection in 90 Days: A Playbook That Actually Works [Webinar Show Notes]

Help Desk Workflow Made Easy: Your Complete Step-by-Step Guide

Help Desk Workflow Made Easy: Your Complete Step-by-Step Guide

Orange power adapter linked to white envelope with colorful shapes and squiggles symbolizing energy and communication.

Best Email Ticketing Systems: 15 Picks for Efficient Customer Support

helpdesk

15 Best Help Desk Software in the Market Today

Best Live Chat Software dashboard showing real-time customer conversations and multi-channel support integrations

Best Live Chat Software for 2026: 14 Top Tools Compared

black-friday

Best Black Friday Email Templates and Examples for 2025

Illustration of an internal knowledge base enabling employee collaboration and centralized knowledge management.

Internal Knowledge Base Software: A Definitive Guide

Cartoon businessman beside computer showing “Best SaaS Tools for Businesses,” with colorful icons on purple background.

10+ Best SaaS Tools for Customer Support Teams in 2026

gmail-shared-inbox

Gmail Shared Inbox: A Complete Setup Guide

Best SaaS affiliate programs in 2026 illustrating affiliate marketing, recurring commissions, and high‑paying SaaS referrals

15+ Best SaaS Affiliate Programs That Offer High Earnings (2026)

How We Became the 5th Product of the Day on Product Hunt

How We Became the 5th Product of the Day on Product Hunt

Customer Service ROI: Effective Tips to Measure and Improve it

Customer Service ROI: Effective Tips to Measure and Improve it

Customer Satisfaction Score: A Complete Guide to Improving It

Customer Satisfaction Score: A Complete Guide to Improving It

Customer Feedback Loop: How to Create and Close It

Customer Feedback Loop: How to Create and Close It

9 Effective Customer Experience Optimization Strategies

How to Create Customer Service Policies Effectively

How to Create Customer Service Policies Effectively

BoldDesk Release Announcement: July 2023 New Features Update!

BoldDesk Release Announcement: July 2023 New Features Update!

Role of Self-Service in Modern Helpdesk Solutions

Role of Self-Service in Modern Helpdesk Solutions

Automated Customer Service: Benefits, Tools and Best Practices

Automated Customer Service: Benefits, Tools and Best Practices

BoldDesk: Proud Winner of the 2023 Rising Star Award!

BoldDesk: Proud Winner of the 2023 Rising Star Award!

Syncfusion offers BoldDesk for free to its customers.

Syncfusion Customers Can Now Use BoldDesk for Free

BoldDesk Release Announcement: May 2023 New Features Update!

BoldDesk Release Announcement: May 2023 New Features Update!

Customer Communication: Everything You Need to Know!

Customer Communication: Everything You Need to Know!

Syncfusion BoldDesk Is Now SOC 2® Type 2 Compliance Certified!

Syncfusion BoldDesk Is Now SOC 2® Type 2 Compliance Certified!

Infographic of an IT support agent at a laptop pointing to a document, surrounded by icons for communication, ideas, and settings

IT Help Desk: Features, Benefits, and Best Practices

A person with green headphones using a green knowledge base, with pink icons, search, and magnifier

What Is a Knowledge Base? Types, Benefits, and Best Practices

How to Create a Knowledge Base in 7 Easy Steps

How to Create a Knowledge Base in 7 Easy Steps

10 Common Customer Service Mistakes to Avoid and How to Fix Them

10 Common Customer Service Mistakes to Avoid and How to Fix Them

How to Identify Customer Pain Points and Overcome Them

How to Identify Customer Pain Points and Overcome Them

11 Actionable Tips on Improving Employee Satisfaction

11 Actionable Tips on Improving Employee Satisfaction

Top 7 SLA Best Practices to Improve Customer Service

Top 7 SLA Best Practices to Improve Customer Service

AI-driven help desk automation ideas showing ticket workflows, alerts, and service desk automation interface.

10 Help Desk Automation Ideas to Improve Productivity

Top 7 Benefits of Using BoldDesk CSAT Surveys

Top 7 Benefits of Using BoldDesk CSAT Surveys

8 Best Ways of Delivering Efficient Customer Service in 2026

8 Best Ways of Delivering Efficient Customer Service in 2026

AICPA SOC, GDPR Compliant, and HIPAA compliance logos displayed side by side, representing security standards.
Google Play badge with “Get it on Google Play” text in white on black, promoting Android app download availability.
app-store-button
WhatsApp Click to Chat button with green logo and blue-green text, enabling instant messaging with contacts or businesses.

AI & Agents

  • AI Agent Builder
  • Support Agent
  • Background Agent
  • Assist Agent
  • Skills
  • API Tools & MCP
  • AI use cases

Platform

  • Ticketing System
  • Live Chat Software
  • Omnichannel Software
  • Contact Center
  • Knowledge Base
  • Workflow Automation
  • Analytics & Reports
  • Integrations

Channels

  • Email
  • WhatsApp
  • Voice
  • Microsoft Teams
  • Slack
  • SMS
  • Facebook
  • Instagram

Industries

  • SaaS & Technology
  • eCommerce & Retail
  • Education
  • Healthcare
  • Financial Services
  • Government
  • Travel & Hospitality
  • Manufacturing

Free Tools

  • AI ROI Calculator
  • CSAT Score Calculator
  • NPS Calculator
  • WhatsApp Link Generator

Alternatives

  • Freshdesk
  • Zendesk
  • ZohoDesk
  • HelpScout
  • HappyFox
  • Salesforce
  • Free Migration

Resources

  • Product Updates
  • Roadmap
  • Docs
  • API Docs
  • Learning Center
  • Customer Stories
  • How to Videos
  • Webinars

Company

  • About Us
  • Become an Affiliate
  • Become a Partner
  • Blog
  • Press Room
  • Contact Us

AI & Agents

  • AI Agent Builder
  • Support Agent
  • Background Agent
  • Assist Agent
  • Skills
  • API Tools & MCP
  • AI use cases
  • AI Agent Builder
  • Support Agent
  • Background Agent
  • Assist Agent
  • Skills
  • API Tools & MCP
  • AI use cases

Platform

  • Ticketing System
  • Live Chat Software
  • Omnichannel Software
  • Contact Center
  • Knowledge Base
  • Workflow Automation
  • Analytics & Reports
  • Integrations
  • Ticketing System
  • Live Chat Software
  • Omnichannel Software
  • Contact Center
  • Knowledge Base
  • Workflow Automation
  • Analytics & Reports
  • Integrations

Channels

  • Email
  • WhatsApp
  • Voice
  • Microsoft Teams
  • Slack
  • SMS
  • Facebook
  • Instagram
  • Email
  • WhatsApp
  • Voice
  • Microsoft Teams
  • Slack
  • SMS
  • Facebook
  • Instagram

Industries

  • SaaS & Technology
  • eCommerce & Retail
  • Education
  • Healthcare
  • Financial Services
  • Government
  • Travel & Hospitality
  • Manufacturing
  • SaaS & Technology
  • eCommerce & Retail
  • Education
  • Healthcare
  • Financial Services
  • Government
  • Travel & Hospitality
  • Manufacturing

Free Tools

  • AI ROI Calculator
  • CSAT Score Calculator
  • NPS Calculator
  • WhatsApp Link Generator
  • AI ROI Calculator
  • CSAT Score Calculator
  • NPS Calculator
  • WhatsApp Link Generator

Alternatives

  • Freshdesk
  • Zendesk
  • ZohoDesk
  • HelpScout
  • HappyFox
  • Salesforce
  • Free Migration
  • Freshdesk
  • Zendesk
  • ZohoDesk
  • HelpScout
  • HappyFox
  • Salesforce
  • Free Migration

Resources

  • Product Updates
  • Roadmap
  • Docs
  • API Docs
  • Learning Center
  • Customer Stories
  • How to Videos
  • Webinars
  • Product Updates
  • Roadmap
  • Docs
  • API Docs
  • Learning Center
  • Customer Stories
  • How to Videos
  • Webinars

Company

  • About Us
  • Become an Affiliate
  • Become a Partner
  • Blog
  • Press Room
  • Contact Us
  • About Us
  • Become an Affiliate
  • Become a Partner
  • Blog
  • Press Room
  • Contact Us
bolddesk-logo

© 2026 Syncfusion Inc.

  • Privacy
  • Terms
  • Cookie
  • Security
  • Status