Webinar Scale Your Shopify Success: Customer Service Integration for High-Growth Stores Tuesday, July 8th, 10:00 AM ET SIGN UP NOW
Stop waiting. We’ll buy out your current help desk contract and migrate you fast:
Thanks for taking the time to look it into BoldDesk. We will get in touch with you shortly.
Step 1
Step 2
Step 3
Once approved, we’ll help you switch and start using BoldDesk without contract worries.
Step 1
Step 2
Step 3
Once approved, we’ll help you switch seamlessly and start using BoldDesk without contract worries.
We believe in transparency and good value. Don’t worry about paying extra every time you add a new member to your team. With BoldDesk, a single flat fee covers an entire team.
If any of these sound familiar, it’s time to make the switch:
Manage tickets, chat in real time, and offer better support on every channel.
Organize, assign, and resolve issues effortlessly. Stop anything from slipping through the cracks.
Help customers in real time with fully customizable, on-brand widgets.
Empower self-service with searchable, SEO-friendly content libraries.
Automate repetitive tasks, personalize replies, and drive efficiency.
Manage email, chats, social interactions, and more from one clean, powerful workspace.
Track key metrics with powerful dashboards and real-time reporting.
Curious about how much you could save by upgrading your help desk?
Average amount of customer tickets per month
Average time to resolve the ticket (minutes)
Average hourly rate for customer support
Average annual ticket volume
Estimated hours saved annually
$360000
Cost savings of annually tickets
Get these calculated results emailed to you
Find the perfect plan for your business—no hidden costs or surprises.
Help Desk
Includes 3 agents
Additional agents at $15/mo
Includes these features:
Help Desk & Live Chat
Includes 3 agents
Additional agents at $32/mo
All Scale features, plus:
Help Desk & Live Chat
Includes 3 agents
Additional agents at $48/mo
All Momentum features, plus:
Help Desk
Includes 3 agents
Includes these features:
Help Desk & Live Chat
Includes 3 agents
All Scale features, plus:
Help Desk & Live Chat
Includes 3 agents
All Momentum features, plus:
Show More Features
Help Desk
Includes these features:
Help Desk & Live Chat
All Scale features, plus:
Help Desk & Live Chat
All Momentum features, plus:
Help Desk
Includes these features:
Help Desk & Live Chat
All Scale features, plus:
Help Desk & Live Chat
All Momentum features, plus:
Show More Features
We are a CRM platform based in Brazil, and we previously used a GitHub project to manage customer requests. BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully. It allows our clients to open and track tickets easily.
Excellent message management as well. Possibility of interface customization. Excellent permission management. Excellent rule management. Very comprehensive with various features. I trust in this product and I love it.
BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products. Their customer support is prompt and helpful.
The overall application functionality is good, UI/UX and the confifurations including automations all the other services are constantly working fine. When it comes to response & resolution for a support tickets it is very satisfactory.
We are a CRM platform based in Brazil, and we previously used a GitHub project to manage customer requests. BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully. It allows our clients to open and track tickets easily.
Excellent message management as well. Possibility of interface customization. Excellent permission management. Excellent rule management. Very comprehensive with various features. I trust in this product and I love it.
BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products. Their customer support is prompt and helpful.
The overall application functionality is good, UI/UX and the configurations, including automations all the other services are constantly working fine. When it comes to response & resolution for a support tickets it is very satisfactory.
The BoldDesk Contract Buyout is a limited-time offer where we cover a portion of your remaining subscription cost with another vendor-such as Zendesk, Freshdesk, or Salesforce-so you can switch to BoldDesk without double-paying.
BoldDesk may cover up to 6 months of your existing subscription cost, depending on the plan you choose and the duration left on your current contract. The exact amount is determined on a case-by-case basis.
Product
Features 
Use cases
Use cases
For Business
Alternatives
Resources
Company
Use Cases
Use Cases
Alternatives