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BoldDesk® + Shopify Integration ​

Connect your Shopify store and display customer order information. 

Why you should integrate Shopify with BoldDesk®

The Shopify integration enhances the productivity of support teams, enabling them to access and view data about customers and their orders within BoldDesk®. 

View Shopify details within BoldDesk®

The ticket requester information retrieved from Shopify is displayed on both the ticket and contact details pages when they are matched with an email address. 

BoldDesk® displays the following Shopify data in the ticket and contact details pages. 

  • Customer information
  • Customer's recent orders 
  • Customer's entire order history

Connect multiple Shopify stores

Easily connect multiple Shopify stores within BoldDesk®. This allows for effortless tracking of customers and order information across all your stores from one unified BoldDesk® platform. 

Cancel and refund orders from BoldDesk®

Order cancellations and refunds can be managed directly from BoldDesk® without having to navigate to Shopify. Our platform streamlines the process, ensuring accurate refunds for every request. Experience a more efficient way to manage transactions with BoldDesk®.

For more information on how to get started with the Shopify integration

Installing And Configuring The Shopify App right arrow icon

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  • Easy setup
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Explore Essential Pages

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Ticketing System

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Live Chat

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Omnichannel Service

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Task Management System

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AI Copilot

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