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BoldDesk® + Telegram Integration

Engage with your customers directly through the Telegram bot within BoldDesk®. Integrate Telegram to receive and respond to messages effortlessly.

Enhance Customer Support with Telegram

  • Integrate a Telegram bot with BoldDesk® to convert Telegram messages into real-time support chats.
  • Enable instant and efficient customer interactions with seamless message handling.

Centralized Communication Hub

  • Manage all Telegram interactions from a single, unified platform for seamless communication.
  • Agents can track, respond to, and manage customer messages within one chat interface, ensuring a complete view of customer histories.

Rich Multimedia Messaging for Richer Interactions

  • Exchange text, images, videos, documents, and other multimedia files for enhanced communication.
  • Create a more interactive and engaging experience by sharing different kinds of content with customers.

For more information on how to get started with the Telegram integration

Installing And Configuring The Telegram App right arrow icon

Manage Telegram within BoldDesk® right arrow icon

TEST OUT ALL THE FEATURES OF BOLDDESK®

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  • No credit card required
  • Easy setup
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Explore Essential Pages

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Ticketing System

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Omnichannel Service

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Task Management System

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AI Copilot

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