Email Ticketing System
Shared Inbox Software
Multi Brand Help Desk
Internal Help Desk Software
Trouble Ticketing Software
Mobile Help Desk 
No, Private tickets are not visible in the Customer Portal, even if requester is set as actual customers. They will not receive any email notifications also for any updates made by agents.
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BoldDesk AI-
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Customer Service SoftwareEffortlessly resolve 70% of customer inquiries with our all-in-one platform.
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