Email Ticketing System
Shared Inbox Software
Multi Brand Help Desk
Internal Help Desk Software
Trouble Ticketing Software
Mobile Help Desk 
There is no option available to edit/delete updates, since an email alert might have been sent to the end-user and SLA might have been applied to the ticket. The only option is to delete the entire ticket.
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Customer Service SoftwareEffortlessly resolve 70% of customer inquiries with our all-in-one platform.
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